Frequently Asked Questions
Anyone who desires regular check ins to assure they are alert and responsive. For those who live alone, this may be a full-time service, and will become part of their daily health routine—akin to teeth flossing in the morning.
Alternatively, the need for this service can be more temporary, such as after a surgery during a period of recovery at home; if a spouse/partner is traveling or out of the country; if someone is taking a new medication, someone traveling on their own, i.e., a college student on a backpacking trip may want to give themselves and their parents added piece of mind, etc.Simply open the app, and on the Home Screen, toggle Vacation Mode (Paws It) to ON.
To restart your Alerts, just toggle back to Off position, and your alerts will resume at your preferred time of day.1. Open the PQV app on your mobile device
2. Tap the Menu Icon on the Top Right of the PQV Home Page screen.
3. Select Delete User Account.
NOTE: Deleting your account will stop all wellness checks. To resume PQV service, you will need to Sign Up again and Subscribe anew.
Please email your request to Info@pawsqv.com ; we will need to verify your identity prior to any app deletion request done by email.
For immediate deletion, you can always download the app again, sign in, and delete your account, as per above, from inside the app.✔ Choose a Time of Day for your Well-Check Alert when you will be close to your phone, and the phone is on with volume loud enough for you to hear your incoming alert.
✔ Think of your Wellness-Check Alerts as akin to any other daily healthy routine, such as flossing your teeth or a daily shower/bath.
As with any new routine, you may miss a few alerts as you get started. Remember to restart your alerts by:• Responding to the most recent Paws QuiVive Wellness Check SMS,
• Tapping on link,
• Clicking on OK or All Clear/Resume Service message that will pop inside the app.